The City of Waupaca accepts payments online for various services such as utility bills, parks & recreation programs, building inspection payments.  Depending on what item you would like to pay for varies which service to utilize.  This is detailed below.

*If you have any questions please call City Hall at 715-258-4411*

DOXO Bill Payment Warning

It has been discovered “” is showing up as a payment option when residents do internet searches on how to pay their utility bills. DOXO is an on-line bill payment website that, at first glance, appears to be endorsed by the City of Waupaca. “” is not affiliated with the City of Waupaca. Doxo may charge extra fees, and the city cannot control when our or if the city will receive payments from, possibly resulting in a late payment fee or disconnection due to non-payment.

Monthly Water/Sewer/Garbage/Internet Bills

Payment Service Network
Payment Service Network

The City of Waupaca has teamed with Payment Service Network (PSN) to allow our residents to pay their monthly city utility bill online with credit card or from your checking account.

First Time Users
You will need to set up your account with PSN to be able to log in, pay, and track your payment histories. Click on the appropriate item below to get started:

*Please Note: You will need your current bill with the account number (customer number) to complete the registration.

Need Help
Click here for instructions to register for City Utility payments online:

Returning Users
Please click the item below to go to the log in page. Enter your email address and password in the ‘Returning Users’ section to log in.

Fees: Free if paid from your checking or savings account $2.99 if paid from Credit Card

Payment for General City Services

Point & Pay

The City of Waupaca utilizes Point & Pay for general city payments for services that other payment options do not cover. This could include for general government services, licenses, personal property bills, and one-time payments on your water/sewer utility bill.

Click here to access our payment page.

Credit Card:

$0-$50  — $1.50 fee
$51-$100 — $3.00 fee
Each additional $50 — +$1.50

Up to $10,000 — $1.50
Above $10,000 — $10.00

*PSN payments for Water/Sewer/Garbage/Internet bills allow you to view your bill online and create an account specific to your account. Point and Pay allows you to make one-time payments toward these bills. Using Point and Pay you will need to know the amount you wish to pay based off your latest bill.

Parks & Recreation and Senior Center Programs and Reservations

Active Network Logo

The City of Waupaca utilizes Active Network to handle our Parks, Recreation and Senior Center management and online payments.

Utilize the Active Net page for the following:

  • Register for participation in Recreation programs
  • Reserve Parks and Recreation facilities
  • Purchase a Senior Center membership

Waupaca Parks & Recreation Active Net Page

Fees:  Built into program/reservation pricing.

SmartGOV – Building, Planning and Zoning Permits

The City of Waupaca Utilizes SmartGOV to manage all building, planning and zoning permits. This system allows you to make online payments when at the appropriate time in the application or approval process.

Visit our SmartGOV website to make your account and apply for your permit(s).

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